Plain-language summary of how Project Pan Journey handles your data and what you agree to by using the app.
Last updated: May 2026 (revised 2 June 2026)
Project Pan Journey ("we," "our," or "the app") is a beauty product tracking application. This Privacy Policy explains what information we collect, how we use it, where it is stored, and which third parties process it on our behalf.
This policy applies to the Project Pan Journey mobile app (iOS and Android) and to projectpanjourney.com.
When you create an account we collect:
The following are stored in our cloud database and linked to your account so they sync across sessions and devices:
If you purchase or restore a subscription, we record the plan type, price, transaction identifier, and subscription start date. Payments themselves are processed by Apple or Google; we do not see or store your payment card details.
To understand how the app is used and to improve it, we collect:
When you use Project Pan Journey, we may automatically collect certain unique device identifiers (such as Firebase Cloud Messaging (FCM) registration tokens, IP address, or device ID) from your device to identify your specific installation of the app. These identifiers are used solely to deliver, target, and manage push notifications and alerts relevant to your app activity and functionality.
If you use the beta version through Apple TestFlight, Apple may collect crash reports and usage statistics in accordance with their Privacy Policy.
projectpanjourney.com loads a product analytics script (PostHog) that records page views, clicks, referrer information, and basic device/browser metadata. We do not run advertising or third-party retargeting pixels on the site.
When you tap an App Store or Google Play link on projectpanjourney.com, we record a short-lived fingerprint to attribute your eventual app install to the marketing campaign that brought you to us. The fingerprint consists of:
When you first open the app, the same device sends its own fingerprint and we compare it against the click record to identify the source campaign. The fingerprint rows are stored in our Supabase project (EU) and automatically deleted after 7 days. We rely on this as a legitimate-interest basis for marketing attribution; the data is not combined with any third-party profile and is not shared with advertisers.
We rely on the following processors to operate the app and website:
We may share your device identifier with trusted third-party service providers (such as Google Firebase Cloud Messaging) to facilitate the delivery of push notifications. These providers are bound by strict confidentiality agreements and do not use your data for any other purpose.
We do not sell your personal data and we do not share it with advertising networks.
We keep your data for as long as your account is active.
To delete your account and all associated data (products, photos, calendar entries, routines, and your analytics identity), please email support@projectpanjourney.com. We will action the request within 30 days. Self-serve deletion inside the app is on our roadmap.
Uninstalling the app removes locally cached data from your device but does not delete data already stored in our cloud; to remove that data, use the email request above.
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, or to object to certain processing. To exercise any of these rights, email support@projectpanjourney.com.
If you are in the EU, UK, or EEA, our lawful bases for processing are: performance of a contract (operating the app for you), our legitimate interests (improving the product and preventing abuse), and consent (where required, e.g. for non-essential analytics cookies on the website). Personal data transferred outside the EU/EEA, for example to PostHog's US region for mobile analytics, is covered by Standard Contractual Clauses or equivalent safeguards offered by the processor.
The app is intended for users aged 16 and over. We do not knowingly collect personal data from children below this age (under 13 in the United States). If you believe a child has provided us with personal data, please contact us and we will delete it.
We use HTTPS for data in transit and access controls on our cloud database. No system is perfectly secure, so please use a strong, unique password and enable device-level protections (passcode, biometrics).
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated in the app or by email.
If you have any questions or requests about this Privacy Policy, please contact us at support@projectpanjourney.com.
By downloading and using Project Pan Journey, you agree to the following.
The app is provided for personal, non-commercial use to help you track and manage products you own. You agree not to misuse the service, attempt to disrupt it, or reverse-engineer it.
You retain ownership of the collection data you create. You grant us the limited permission needed to store, sync, and display that data back to you within the app.
We may update, pause, or discontinue features over time. We'll do our best to give notice of significant changes. The app is provided "as is" without warranties of any kind.
Questions about these terms? Reach us at support@projectpanjourney.com.